Remote assistance with a contract

If you have a remote assistance deal and you have not activated the software yet, you can download agent (click on “scarica internet agent”) and install it (if you have administrative privileges on your machine).

In case of problems please call or whatsapp to +41 75 414 05 19

Remote Assistance Spot

If you don’t have a remote assistance deal you can download the client pressing on buttons (“scarica il client per PC”) for PC or (“scarica il client per MAC”) for a MAC. After you have done, please ask assistance sending an email to info@kokoroswiss.com and wait for an operator to contact directly to give all infos and prices.

You can also call (or send a whatsapp message to):  +41 75 414 05 19.

 On Site Assistance

If a tchnician is needed on your site, please send an email to info@kokoroswiss.com, or call (or text, or send a whatsapp message to): +41 75 414 05 19

You will be contacted as soon as possible to define terms and conditions of service